Sunpower Group Holdings Ltd are continuing to monitor the developments regarding the outbreak of Corona virus (COVID-19) and taking necessary steps in line with guidance from government, but our main aim as a company is to protect the health and well-being of our employees and support the delivery of product to our customers to meet their demands.
We have established a Crisis Management team to monitor and manage our response to the rapidly changing situation. They have met to establish company protocol with respect to possible individual cases of the virus, a scenario whereby 50% of the company could be absent, as well as a full company shutdown if deemed necessary by government. To that extent we have formulated an IT plan that would allow essential staff involved in the SCM and Sales related processes to work from home if need be.
Maintaining our Service
We are in a strong position to be able to adapt quickly to customer demands, have a significant amount of stock within our warehouse, in transit and on order with our suppliers.
We have issued guidelines to our staff on frequent hand washing, supplied alcohol-based hand-gel and have clear procedures in place should any staff return from a high risk location, have contact with someone who is confirmed with the Corona virus or is presenting with symptoms.
Travel and Remote working
We are discouraging domestic business travel and non-essential internal meetings, asking our staff to use technology where they can. We will make decisions regarding working from home consistent with government advice.
Supply of Product
Products coming from Asia do not present a contamination risk, staff and customers receiving packages from China are not at risk of contracting the Corona virus. The World Health Organisation have stated that Corona viruses do not survive long on objects such as letters or packages, a maximum of 24 hours on cardboard Freight services that we use to transport goods have also implemented screening and decontamination processes of which the cost will not be passed down to our customers.. We await further guidance on this and will update our communications accordingly.