Coronavirus (Covid-19) Customer Update: 30th March 2020

Covid-19 Customer Update

In accordance to the UK Government directive, with immediate effect, the Sunpower Group Holdings Ltd portfolio will be servicing companies who are supporting vital supply chains within the construction industry as a priority, until further direction is given from the government.

In order to protect staff and customers coming into contact with each other we are initiating non-contact delivery and collections.

This action is necessary to continue to supply our customers requiring essential supplies. Examples are, but not limited to, maintaining:

• Public services
• Utilities
• Critical Infrastructure
• Health Authorities
• Transport network

If you think you have an essential need for supplies not listed above, please telephone us to discuss.

We are continuing to support our products and services remotely and you can continue to contact us in the usual way.

We are continuing to monitor this fast-moving situation and to strike the delicate balance of supporting essential infrastructure supply chains and complying with government directives.

We apologise for any inconvenience caused and appreciate your patience and understanding.

Stay safe and well.

Kind regards.
Sunpower Directors and Staff

Coronavirus (COVID-19) Update

Covid-19 Customer Update

Due to the outbreak of the Coronavirus (COVID-19), suppliers of Sunpower Group Holdings Ltd (SGHL) that are located within the China region have had enforced extended periods of closure following the 2020 Chinese New year.

To re-open their facilities these suppliers have had to apply to local government/authorities with fully implemented epidemic presentation policies and control in place including the daily screening of employees.

SGHL employs the services of DB Schenker to undertake their global logistics and supply chain and they themselves have implemented strict control of warehousing and the transportation of freight (as well as the delay to re-opening of origin offices) to ensure that the COVID-19 virus is not transmitted wherever possible.

Based on the current observations of the Centre for Disease Control (CDC) and the World Health Organisation (WHO) applicable to COVID-19, they are primarily based on the understanding of the SARS and MERS viruses, as guidance:
CDC has stated: “There is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures.”

WHO have written “People receiving packages are not at risk of contracting the new coronavirus” and “from experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or packages.”

Regarding shipments, “The transmission of coronavirus requires such media as droplet, faecal-oral and contact,” and that “Even if your overseas package is sent by an infected person, the package itself is not a transmission medium.”

SGHL feel that the efforts and controls implemented by all our suppliers and the transit times for our product to be shipped and received in the UK, that the risk to our company and any of our customers is negligible and not of concern.

Please feel free to contact us for any further information.

 

Company Amalgamation

Internal Sales Customer Service Executive Vacancy

As from 1st January 2020 we will be amalgamating both our limited companies, Sunpower Electronics and PowerLed, into a single entity, Sunpower Group Holdings Ltd.

After several years of growth within an ever demanding market, and to reflect ongoing changes in the way we operate that will strengthen our position/identity within those markets, we have decided to simplify our corporate structure; as a result your trading relationship will move over to Sunpower Group Holdings Ltd.

For you, our customer, we will continue to supply the same high quality products and services whilst ensuring you see continuous improvement in our processes allowing us to have more control over our costs and continue to offer you the most competitive terms available.

The company will continue to operate as before, with no change in ownership, staff or location. We will continue to communicate with you under current branding so our website, product data and contact emails will remain the same.

We will continue to communicate the change with our customer and supplier base as we progress, should you have any queries as we work towards this change please do not hesitate in contacting us.

We hope that you see this change in a positive light as we do and would like to take this opportunity to thank you for your valued custom and look forward to continuing our business relationship.